Erie Insurance is not widely recognized by consumers used to big US insurance companies that have flashy advertisements. However, they offer auto and homeowners coverage in 12 states which include Illinois, Indiana, Kentucky, Maryland, Minnesota, North Carolina, Ohio, Tennessee, Virginia, and Wisconsin.
This allows peace of mind for drivers knowing they can still lock in the same rates after an accident instead of paying higher rates like many insurances charge, which other companies do not provide.
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Get in Touch With Your Agent
Erie Insurance is popular for their customer service and low rates. With a trained agent, almost every situation can be taken care of because Erie provides comprehensive policies for auto, home, and life insurance. In addition to this, Erie also provides first accident forgiveness after three years of driving without any claims made along with the diminishing deductible feature. These features along with additional safety device installations on cars and poly bundle options help maximize savings. The customer service offered by Erie Insurance is highly regarded.
Claim filing as well as assistance with policies can be handled using a mobile app, website, or a simple phone call to the local agent or customer service team. While these alternatives are easy, there are some things that need to be attended to in person such as photo submissions showing the extent of damage done, filing for roadside assistance or windshield repairs etc. Also, their mobile app gets only mixed reviews and lacks some features seen in competing apps.
In order to assess whether zau are the right candidate for Erie, I would strongly recommend requesting a quote and checking them along other local competitors to evaluate each of their risk factors as well as the coverage that is presumed to be provided. For instance, possessing a low credit score would usually indicate having to seek better policies elsewhere.
Step 2: Make a Claim
Why Erie Insurance is the Best.
Erie is a relatively new insurance company servicing 12 northeastern states and Washington DC, always providing remarkable support alongside lower than average prices throughout the region which, is thanks to their low rates on first time accident forgiveness as well as deductible opts.
Filing for claims has been made easier by Erie through local agents and 24/7 customer service, which streamlines the entire process. Policyholders can contact their agent, or Erie’s customer care team, for initial support and then can further manage the claims with online accounts or mobile apps. Furthermore, customers can store estimates, phone calls, and emails pertaining to Erie Insurance claims to easily refer back throughout the entire process.
Erie Insurance claims on their website that they provide quick solutions for filing claims for minor fender benders to massive car wrecks with injuries and damaged vehicles. They also highlight that they are able to reach settlements even in cases that require legal action.
To find out how well Erie Insurance deals with claim handling for car accidents, Bankrate analyzed reviews from various sites and even Reddit. Overall, the experience we had with the company was pretty positive.
Track Your Claim
Erie Insurance gives their policyholders access to an online claims portal where they can see the status of their claims. This helps keep the policyholder informed during the duration of the claim and increases the likelihood for higher settlement amounts. Making the parties involved accountable allows customers to have more control over all the stages of the reaching of an agreement.
Clients can easily follow up on the progress of their claim by logging into their account online or getting in touch with Erie Insurance customer service. Clients can use the online account to access important information such as details about the progress of the repair shop and the rental company. Additionally, they can file a new claim and report it with an adjuster in less than two hours.
For all the reasons mentioned, Erie Insurance is well known for its claims services, and for offering some of the lowest priced policies in the market. More often than not, Erie’s rates, in comparison to the national averages for liability only and full coverage car insurance policies, are significantly cheaper. Additionally, Erie stands out as one of the very few companies that enable pet injury coverage and diminishing deductibles on all policies.
Some users have reported poorer insurance experience due to high deductible plans as well as an unfriendly mobile app for auto and home claims. The best approach is obtaining several personalized quotes before the selection of the policy.
- Resolve Your Claim
Erie Insurance goes out of its way to make the claims process as smooth as possible for the policyholders, from local agents, 24/7 customer care representatives giving initial support to detailed claim status updates, document management, and giving dedicated numbers for roadside assistance.
If there is any disagreement with the decision made by the adjuster, Erie will reconsider the case and provide a written explanation. This enables you to submit further documents supporting your case, such as images of the damage, estimates of repairs, medical expenses, and police reports. Remaining patient while assertively stating the desired compensation amount can be advantageous.
Information provided by third party ratings and paid information is helpful for getting a general idea of a business, however getting deep into the user comments on social media and insurance forums is equally important when selecting a policy. We did a survey of our member from various communities including general insurance forums and local subreddits that focus on auto and home insurance coverage. From this insight, we calculated the pros and cons of Erie Insurance by examining coverage options, fulfilling financial strength metrics, JD Power customer satisfaction scores, and other relevant information from the states that Erie provides auto and home policies policies.
